The Home2 Suites was a cozy stay with clean rooms equipped with a couch but slightly on the smaller side. The amenities like large refrigerators, microwaves, and even a dishwasher were a nice touch. The service was friendly and helpful, though not at the level I would expect from a Hilton hotel. The location was convenient, close to the mall, Great Basin Brewery, and restaurants. The dining, while below par compared to other Hilton hotels, offered a good variety. Overall, a comfortable stay with minor areas for improvement.
Rooms
8.0
The rooms were clean and had a couch to sit on, featuring large refrigerators, microwaves, and even a dishwasher. A bit small in size.
Service
9.0
The service was professional, polite, and knowledgeable. Staff were pleasant and amazing in helping my family on the last day of our vacation, saving the day.
Location
9.0
The hotel is wonderfully located, close to the Reno Sparks center, mall, and restaurants, as well as being near the Great Basin Brewery. A plus being in the casino area.
Dining
7.0
The dining experience, while below average compared to other Hilton hotels, offered a good variety of options. Great add-on, but may leave you wanting more variety if consumed multiple days in a row.
Facilities
8.0
The hotel provides good facilities for a comfortable stay.
Timothy
United States,
November
2023
8.2/10
The hotel offers rooms like a swanky modern apartment with a full range of amenities including a microwave, a full-sized fridge, a dishwasher, stove, utensils, and bowls. The rooms are very clean and free of any weird smells. The service was professional, polite, and knowledgeable, although replenishing items was an issue occasionally. The location is wonderful with close proximity to the mall, Great Basin Brewery, and various dining options. The dining experience provides good variety but could use more options. The hotel facilities are well-equipped to ensure a comfortable stay.
Rooms
9.0
The rooms felt like a swanky modern apartment, well-equipped and very clean without any weird smells.
Service
8.0
The service was professional, friendly, and amazing, especially when they saved the day for me and my family at the end of our vacation. However, replenishing items was a bit of a letdown at times.
Location
9.0
The hotel is wonderfully situated, close to the Reno Sparks center, mall, and restaurants. Additionally, it is conveniently located near freeway access and just a short drive to downtown.
Dining
7.0
The dining options were good with a variety available, but more options could enhance the experience.
Facilities
8.0
The hotel's facilities are well-equipped and enjoyable.
Donald
United States,
September
2023
7.8/10
My stay at the Home2 Suites on Virginia Street was pleasant overall. The rooms had all the amenities needed for a comfortable stay, but the breakfast could use more low-carb options. The service was a mixed bag, with slow replenishing of items but exceptional help from the staff on the last day of my vacation. The location was convenient, close to the Reno-Sparks center, mall, and restaurants, although it was a bit away from Virginia Street. The dining experience offered a good selection but could improve in terms of variety. The facilities were suitable for my needs.
Rooms
8.0
The rooms had all the amenities needed whether we were staying the night or more.
Service
7.0
The service was so accommodating that they found us a room and got us booked in even though the hotels were full.
Location
9.0
The location is well-equipped with settings for 6 and is in the casino area, a plus for the Reno-Sparks convention center.
Dining
7.0
The dining had many selections to choose from, but the options were in a packaged container that had to be microwaved.
Facilities
8.0
The facilities met my needs during my stay.
Convenient location
Limited low-carb breakfast options
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